FAQ

Tap an event, then "Get tickets." That takes you to the ticket seller's own page, which for most events today is Quicket. You'll finish your purchase there, not inside Owt.

No. Owt never sees your card details or processes any payment. We only show you what's on and link out to the ticket seller, who runs the actual checkout.

That has to go through the ticket seller directly, most often Quicket. They're the seller, so they're the only ones who can actually see your order and act on it. Owt isn't able to look up or refund a ticket purchase.

The price on an event card is the cheapest available ticket tier at the time we last synced. The seller may have multiple tiers, booking fees, or updated pricing. The final price is always whatever the seller shows you at checkout.

It reflects what the ticket seller reported the last time we synced (events refresh roughly hourly). If it changed very recently, the seller's own page is the source of truth, so it is worth checking there before assuming it's gone for good.

Roughly every hour. New events, sold out status, and price changes on the seller's side can take up to an hour to show up here.

Event info (time, venue, price) comes straight from the ticket seller's listing, set by the organizer. If something looks off, it's usually either sync lag (see above) or an organizer error on the seller's side. The ticket page there is always the most current version.

Tap the search bar on Explore or the map and type its name, the artist or the venue. Matches appear as you type, and events in other cities or further ahead show under More matches. If a post gave you an Owt link, tapping that link opens the event directly. Only upcoming events are listed, so an event that has already started may no longer be there.

Right now Owt lists events from Quicket, so an event sold only through another platform (Webtickets, Howler, a venue's own site, a plain Facebook event) won't appear here yet. That's a gap in coverage, not a bug or a delay, and we are working on adding more ticket sellers. If the poster names the ticket seller, check their site directly.

Every pin shows that event's own poster, so you can see what's on before you tap. Tap a pin for the time, the place and the price, then tap the card for everything else.

That's a group: several nearby events shown together so the map doesn't get cluttered. Tap it to zoom in. If they're all at one venue, the card lets you step through them.

Owt currently lists events from one ticket seller, Quicket. Events sold anywhere else, such as a venue's own site, other ticketing platforms or a social media event, are not here yet. We are adding more ticket sellers, so the number of events will keep growing. Smaller towns have the fewest for now.

Owt only covers South Africa for now, so if you open it from somewhere else it shows Johannesburg instead. Inside South Africa, it can just mean nothing matches your search. Tap the X in the search bar to clear it.

Tap the search bar or the filters button, then pick Tonight, Tomorrow, This weekend or Next 7 days. The button tells you how many events match, and Explore and the map both follow your choice. Explore's Weekend and Tonight tabs are a quick way to do the same.

Purely to find events near you for "Near me" search. It's sent for that one request and isn't logged or stored. See the Privacy Policy for the full details.

No. Everything works without one. Create an account if you want your saved events on every phone you use. If you skip it, Owt still works the same and keeps your saved events on this phone only.

If you have an account, nothing's lost. Just log back in and your saved events come right back. Without an account they only live on that one phone, so deleting the app or switching phones loses them. Create an account to avoid that next time.

Yes, completely. There is no subscription and nothing to buy inside the app. We just link you to the ticket seller for the events themselves.

Owt is on the App Store for iPhone. Owt for Android is in testing: fill in the tester form with your Gmail address and we'll add you. The earlier web version of Owt has closed.