FAQ

Tap an event, then "Get tickets." That takes you to Quicket, the platform that actually sells the ticket — you'll finish your purchase there, not inside Owt.

No. Owt never sees your card details or processes any payment. We only show you what's on and link out to Quicket, who runs the actual checkout.

That has to go through Quicket directly — they're the seller, so they're the only ones who can actually see your order and act on it. Owt isn't able to look up or refund a Quicket purchase.

The price on an event card is the cheapest available ticket tier at the time we last synced. Quicket may have multiple tiers, booking fees, or updated pricing — the final price is always whatever Quicket shows you at checkout.

It reflects what Quicket reported the last time we synced (events refresh roughly hourly). If it changed very recently, Quicket's own page is the source of truth — worth double-checking there before assuming it's gone for good.

Roughly every hour. New events, sold-out status, and price changes on Quicket's side can take up to an hour to show up here.

Event info (time, venue, price) comes straight from Quicket's listing, set by the organizer. If something looks off, it's usually either sync lag (see above) or an organizer error on Quicket's side — the ticket page there is always the most current version.

Each category has its own icon and color, and pins vary within a category based on what the event actually is (a gig gets a different icon than a comedy night, even though both are "Live"). Tap the ? button on the map for the full legend.

That's a cluster — several nearby events grouped into one bubble so the map doesn't get cluttered. Tap it to see and pick from everything inside.

Owt is South Africa-only for now, so outside SA you'll see nothing nearby — try switching to a named city instead. Inside SA, it can just mean nothing upcoming matches your current filters; try clearing them from the Filters button.

Purely to find events near you for "Near me" search. It's sent for that one request and isn't logged or stored — see the Privacy Policy for the full details.

No — everything works as a guest, no signup required. Sign up if you want your profile and saved events to follow you across devices; skip it and Owt still works the same, it just saves your profile and saved events to this device only.

If you're signed in, nothing's lost — just sign back in and your profile and saved events sync right back. If you were browsing as a guest, that data only ever lived in that one browser's local storage, so clearing your browser data, switching phones, or using a different browser will lose it — sign up to avoid that next time.

Yes, completely — no subscription, no in-app purchases. We just link you to Quicket for the events themselves.

No — it's a rough, non-live estimate for planning purposes, not a quote from Uber, Bolt, or anyone else. Owt has no ride-provider partnership today.

Not yet — Owt is currently a mobile web app. Add it to your home screen from your browser's menu for something close to an app icon and full-screen feel.